Privacy Policy

Ada Rural Bank Ltd is committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws and regulations.

Information We Collect:

1. Personal Information: Name, address, contact details, identification documents.
2. Financial Information: Account details, transaction history, credit information.
3. Other Information: Employment details, demographic information, preferences.

How We Use Your Information:

1. To provide banking services and process transactions.
2. For account management, including authentication and security.
3. To personalize your banking experience and improve our services.
4. For marketing and promotional purposes with your consent.
5. To comply with legal and regulatory requirements.

Disclosure of Information:

1. We may share your information with third-party service providers for banking operations.
2. With your consent, we may disclose information for marketing purposes.
3. We may share information with law enforcement or regulatory authorities as required by law.

Data Security:

1. We employ security measures to protect your information from unauthorized access, disclosure, or alteration.
2. We regularly review and update our security practices to ensure compliance with industry standards.

Retention of Information:

1. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights:

1. You have the right to access, correct, or request deletion of your personal information.
2. You may opt-out of marketing communications at any time.
3. You can manage your preferences and update your information by contacting us.

Changes to this Policy:

• We may update this Privacy Policy from time to time. Any changes will be posted on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at +233-505-105026 or via email at info@adaruralbank.com.

This Privacy Policy was last updated on 14th May, 2024.